Privacy Policy

Effective as of June 1, 2025

Protecting your private information is our priority. This Statement of Privacy applies to https://www.corerestoration.com and Core Restoration and governs data collection and usage. All references to Core Restoration include our website and services. By using our site, you consent to the data practices described below.

1. Collection of Your Personal Information

To provide you with restoration services, we may collect personally identifiable information such as:

• First and Last Name
• Mailing Address
• Email Address
• Phone Number

When you request services, we may also collect job-specific details: property address, type of damage (water, fire, mold, etc.), and insurance-related information. We may gather anonymous demographic data, such as age and gender. You voluntarily provide all personal information when you:

• Submit a contact form
• Request an estimate
• Email us directly
• Request a service dispatch

2. Use of Your Personal Information

Your information helps us run the website and deliver requested services. We may also use your details to inform you of related services, promotions, or updates from Core Restoration or our affiliates.

3. Sharing Information with Third Parties

Core Restoration does not sell or lease your personal information. We only share data with trusted partners who assist with:

• Scheduling and dispatch
• SMS/email messaging
• Insurance coordination
• Customer support
• Analytics

These partners are bound to confidentiality agreements and may only use your data for the stated purposes. We may also disclose data when required by law or to protect rights, property, or public safety.

4. Automatically Collected Information

We may automatically collect technical data including:

• IP address
• Browser type
• Device type
• Access times
• Referring website addresses

This helps us monitor performance and improve user experience.

5. Links

Our site may link to third-party websites. We are not responsible for their content or privacy policies. Please review their privacy statements when leaving our site.

6. Children Under Thirteen

We do not knowingly collect personal information from children under 13. If you are under 13, please seek parental permission before using our site.

7. Email Communication

We may email you regarding service confirmations, feedback requests, announcements, or offers. To opt out of promotional emails, click the unsubscribe link included in the message.

8. SMS Terms & Conditions

Core Restoration does not currently offer SMS communication. If this changes in the future, this Privacy Policy will be updated to reflect any new practices.

9. Data Storage

Your data may be securely stored on third-party servers under contract with Core Restoration.

10. Changes to This Policy

We may update this Privacy Policy occasionally. We’ll notify you of significant updates via our website or your primary email. Continued use of the site constitutes acceptance of changes.

11. Contact Information

Core Restoration
1245 W Old Capitol Pike
Bloomington, IN 47403
info@corerestoration.com
812‑824‑2673